Bajaj Bikes | terms and conditions

Terms & Conditions

"Customer" means any Individual / Firm / Proprietorship / Company etc. competent interested in booking of Bajaj motorcycle with a Dealership of HH BAJAJ through online/website of by making advance payment using a payment gateway (Esewa, Fonepay or Connect IPS)
"Bike" means any models of Vehicles marketed and sold by the HH BAJAJ (Best Bike in Nepal).
The online booking system facility provided on website will facilitate the Customer in faster booking of the motorcycle at their convenience.
A customer can book for 1 (one) bike at a time.
The Customer needs to provide accurate information while making online booking and the information shall be in English language only.
The Customer shall obtain a payment ID of the booking amount paid.
Post online booking, the Customer will get a payment ID and with that the Customer shall be contacted by the concern Dealer which he/she selected in making online booking, regarding availability of selected variant, balance payment, delivery details etc. Customer is requested to opt one colour choice for a particular variant only.

Acceptance of Payment towards Booking:

For booking online, the Customer is required to pay the specified Booking amount (Nrs. 2000) as displayed on the Website at the time of booking. The Payment of booking amount is to be made online by a payment gateway (Esewa, Fonepay or Connect IPS)
Acceptance of online booking payment is taken on behalf of HH BAJAJ by a Payment Gateway
The online booking is available at https://bookonline.bajajauto.com.np/ whereas payment gateway is powered by intermediary providing Payment gateway and merchant services.
The Payment made by the Customer for online booking of bike through payment gateway subject to the terms and conditions as provided by the payment gateway company. HH BAJAJ shall not be responsible for payment issues made in respect of online booking through the payment gateway Agency.
The booking amount remitted by the Customer will be realised and transferred to HH BAJAJ.
The Customer authorizes Gateway Payment engaged by HH BAJAJ to collect, process, facilitate and remit payments and/or the transaction electronically in respect of transactions through Payment Gateway Facility. The Customer understands, accepts and agrees that the Payment Gateway facility provided by HH BAJAJ is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, for the transactions on HH BAJAJ Website using the existing authorized banking infrastructure and Payment Gateway networks. By providing Payment Gateway facility, HH BAJAJ is neither acting as trustee nor acting in a fiduciary capacity with respect to the transaction or the online Booking amount.
HH BAJAJ reserves the right to restrict the number of online booking which a Customer can make through the payment gateways or any other financial instrument and accordingly reserve its right to reject an online booking made by a Customer, without assigning any reasons.
HH BAJAJ reserves the right to reject without assigning any reason, an online booking made by a Customer having prior history of questionable charges including without limitation breach of any agreements by Customer with Dealership or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy.
The Customer acknowledges that HH BAJAJ will not be liable for any damages, interests or claims etc. resulting from not processing a Transaction or any delay in processing a Transaction which is beyond control of HH BAJAJ.
After online booking of bike and online payment transaction, the system will generate a transaction invoice, acknowledging the receipt of payment towards the booking of bike through online. The Customer shall use the payment ID for all future communication with the company and produce the copy of receipt showing the payment ID as and when required by HH BAJAJ. However, this Acknowledgement shall not be treated as acceptance of booking by dealership.
The Customer agrees that the HH BAJAJ shall not be deemed to have accepted the booking of the Customer or be bound by the booking until HH BAJAJ notifies the Customer of its acceptance of the booking.
The Booking amount paid by the Customer at the time of online booking will be adjusted against the sale price of the bike at the time of raising the Invoice by the Dealer. The Customer shall pay the balance amount to the Dealer to complete the successful transaction of purchase of the bike. Thereupon, the Dealer shall deliver the Bike as per the delivery commitment date given by the Dealers. Only after receipt of the full balance price of the Bike and submission of requisite supporting documents, the booking will be binding. Until then, the online booking is merely a request on the part of the Customer and an indication of an intention to sell on the part of the Dealers and does not result in a booking confirmation or contract of sale and should the booking fail to be accepted for whatever reasons or could not be completed, there will be no financial implications to HH BAJAJ except as per the terms and conditions mentioned here.

Delivery of Bajaj Bike/Motorcycle:

A Dealer of HH BAJAJ will contact the customer for test drives, financial documents and other prerequisites and then further process is taken ahead.
Expected date of Delivery of Bike will be confirmed by the Dealer upon receipt of balance sale price from the Customer however the delivery of Bike is subject to availability of Bike at the selected Dealer. In case, there is a waiting period, the Customer will be informed of the expected date of delivery by the Dealer.
All the original documents will need to be produced at the time of taking delivery of Bike for verification by the respective Dealer.
The documents required for registration of the Bike have to be submitted as per the policy, rules and regulations of the transport authority of the Government.
The booking amount paid by the customer during online booking will be adjusted with the current market Bike Price in Nepal. i.e; the final sale price of the motorcycle at the time of delivery and raising invoice by Dealer. The customer shall pay balance amount to Dealer to successfully complete the purchase of the motorcycle.
In case customer requires to finance the vehicle he may contact the Dealer to enquire about the prevailing finance scheme and opt one that suits him. In that case the balance amount will be adjusted against the required down-payment or the balance due.

Cancellation and Refund:

Booking once made cannot be cancelled online. In case of reasons for cancellation, the customer must immediately contact HH BAJAJ and formally request for refund. If any online booking amount and other amount is paid by the Customer to the Dealer towards the price of the Bike, then the Customer has to claim the said amount from the Dealer and no online transaction shall be made in this regard. Dealer may charge customer, appropriate cancellation charges or transaction charges which he may have incurred in this case.

General Terms:

All efforts are made to ensure that the information provided on website is correct and up to date, we do not provide any guarantee as to its accuracy and/or completeness and do not accept any liability in this regard. The models and possible vehicle configurations illustrated may differ from vehicles supplied and are subjected to change in price, design and configuration from time to time. For precise information please contact nearest Dealer directly.
HH BAJAJ reserves the right to change the price, model, variants, specifications and features of the Bike as shown on the Website or at the Dealer without any prior notice.
HH BAJAJ reserves the right to change or alter any terms and conditions or the process itself without prior notice and may withdraw the offer of online booking without prior notice.
HH BAJAJ or Dealer will not be responsible for delay, loss or non- receipt of online booking information or any other form of submission not contemplated herein.
The online booking is not compulsory, but only optional and voluntary for the interested customers and Bikes can be booked and purchased by the Customer directly at HH BAJAJ Dealer as well.
HH BAJAJ would not be responsible for delay, loss or non-receipt of communication by the Customer due to incorrect address or contact details, given in the Online booking form or any other form of submission not contemplated herein or otherwise. The Customer online booking will be rejected in case of incomplete forms or non-receipt of booking amount.
HH BAJAJ assumes no liability whatsoever under any circumstances whatsoever for any direct or indirect loss or damage arising from a Customer booking a Bike through the online/website of BAJAJ POINT.
Delivery is subject to “force majeure” conditions. The term “force majeure” means any circumstances which are unusual, unforeseeable and are beyond the control of HH BAJAJ and/or Dealer concerned, the consequence of which could not have been avoided even if all due bike had been exercised, including but not limited to acts of god, war or threat of war, riot, civil strike, hostilities, political unrest, government action, industrial dispute, natural or other disaster, nuclear incident, terrorist activity, sabotage, blockage, embargo, weather conditions, transport strike, fire, flood, typhoon, tempest, drought, short supply of labor, fuel, raw material, or manufactured produce, or otherwise preventing or hindering the manufacture or delivery of the bike and all similar events beyond the control of HH BAJAJ.
Customer hereby expressly consents HH BAJAJ to store/transfer the personal data (i.e. personally identifiable data) that voluntarily supplied herein and process and use it by HH BAJAJ as it deems appropriate or shared with its affiliates, Associates, Dealers, Agencies, auditors, legal advisers, marketing partners, Representatives etc. to contact the Customer through outbound call by Telephone/Mobile Numbers or send SMS or Email for offers, marketing and/or promotions, product related information, newsletter, market survey, poll, research, study, programs, enquiries about offerings, services and other legitimate purposes. HH BAJAJ may disclose information if required to do so by any law enforcing agency.
All personal data accumulated will be acquired, processed, and used according to the applicable regulations governing the protection of personal data for the sole purpose of managing and maintaining HH BAJAJ’s own legitimate business interests.
Although HH BAJAJ takes reasonable measures to safeguard against unauthorized disclosures of information, it cannot assure that Personal Data that Customer provides will never be disclosed in a manner that is inconsistent with the Policy.
The Customer shall indemnify and hold harmless HH BAJAJ from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of breach of the terms and conditions, Terms of Use, privacy Policy and other Policies by the Customer, or any act or omission of the Customer or violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) by the Customer.
The terms and conditions of this online booking shall be governed by the laws as applicable in Nepal.
By accessing, browsing or otherwise using HH BAJAJ Website for booking Bike, it is assumed that the Customer has read, understood and accepts and agrees to all the terms and conditions mentioned above on the Website and also gives unconditional consent for being contacted for Products/Services of HH BAJAJ over telephone/mobile phone/email/sms. Non-acceptance of any of these terms and conditions will result in disqualification. Further, by impliedly or expressly accepting the Terms of Use, the Customer also accepts and agrees to be bound by HH BAJAJ Policies (including but not limited to Privacy Policy available on its Website) as amended from time to time.