"Customer" means any Individual / Firm / Proprietorship / Company etc. competent
interested in booking of Bajaj motorcycle with a Dealership of HH BAJAJ through
online/website of by making advance payment using a payment gateway (Esewa, Fonepay or
"Bike" means any models of Vehicles marketed and sold by the HH BAJAJ (Best Bike in Nepal).
The online booking system facility provided on website will facilitate the Customer in
faster booking of the motorcycle at their convenience.
A customer can book for 1 (one) bike at a time.
The Customer needs to provide accurate information while making online booking and the
information shall be in English language only.
The Customer shall obtain a payment ID of the booking amount paid.
Post online booking, the Customer will get a payment ID and with that the Customer shall
be contacted by the concern Dealer which he/she selected in making online booking, regarding
availability of selected variant, balance payment, delivery details etc. Customer is
requested to opt one colour choice for a particular variant only.
Acceptance of Payment towards Booking
For booking online, the Customer is required to pay the specified Booking amount (Nrs.
2000) as displayed on the Website at the time of booking. The Payment of booking amount is
to be made online by a payment gateway (Esewa, Fonepay or Connect IPS)
Acceptance of online booking payment is taken on behalf of HH BAJAJ by a Payment Gateway
The online booking is available at https://bookonline.bajajauto.com.np/ whereas payment
gateway is powered by intermediary providing Payment gateway and merchant services.
The Payment made by the Customer for online booking of bike through payment gateway
subject to the terms and conditions as provided by the payment gateway company. HH BAJAJ
shall not be responsible for payment issues made in respect of online booking through the
payment gateway Agency.
The booking amount remitted by the Customer will be realised and transferred to HH
The Customer authorizes Gateway Payment engaged by HH BAJAJ to collect, process,
facilitate and remit payments and/or the transaction electronically in respect of
transactions through Payment Gateway Facility. The Customer understands, accepts and agrees
that the Payment Gateway facility provided by HH BAJAJ is neither a banking nor financial
service but is merely a facilitator providing an electronic, automated online electronic
payment, for the transactions on HH BAJAJ Website using the existing authorized banking
infrastructure and Payment Gateway networks. By providing Payment Gateway facility, HH BAJAJ
is neither acting as trustee nor acting in a fiduciary capacity with respect to the
transaction or the online Booking amount.
HH BAJAJ reserves the right to restrict the number of online booking which a Customer
can make through the payment gateways or any other financial instrument and accordingly
reserve its right to reject an online booking made by a Customer, without assigning any
HH BAJAJ reserves the right to reject without assigning any reason, an online booking
made by a Customer having prior history of questionable charges including without limitation
breach of any agreements by Customer with Dealership or breach/violation of any law or any
charges imposed by Issuing Bank or breach of any policy.
The Customer acknowledges that HH BAJAJ will not be liable for any damages, interests or
claims etc. resulting from not processing a Transaction or any delay in processing a
Transaction which is beyond control of HH BAJAJ.
After online booking of bike and online payment transaction, the system will generate a
transaction invoice, acknowledging the receipt of payment towards the booking of bike
through online. The Customer shall use the payment ID for all future communication with the
company and produce the copy of receipt showing the payment ID as and when required by HH
BAJAJ. However, this Acknowledgement shall not be treated as acceptance of booking by
The Customer agrees that the HH BAJAJ shall not be deemed to have accepted the booking
of the Customer or be bound by the booking until HH BAJAJ notifies the Customer of its
acceptance of the booking.
The Booking amount paid by the Customer at the time of online booking will be adjusted
against the sale price of the bike at the time of raising the Invoice by the Dealer. The
Customer shall pay the balance amount to the Dealer to complete the successful transaction
of purchase of the bike. Thereupon, the Dealer shall deliver the Bike as per the delivery
commitment date given by the Dealers. Only after receipt of the full balance price of the
Bike and submission of requisite supporting documents, the booking will be binding. Until
then, the online booking is merely a request on the part of the Customer and an indication
of an intention to sell on the part of the Dealers and does not result in a booking
confirmation or contract of sale and should the booking fail to be accepted for whatever
reasons or could not be completed, there will be no financial implications to HH BAJAJ
except as per the terms and conditions mentioned here.
Delivery of Bajaj Bike/Motorcycle
A Dealer of HH BAJAJ will contact the customer for test drives, financial documents and
other prerequisites and then further process is taken ahead.
Expected date of Delivery of Bike will be confirmed by the Dealer upon receipt of
balance sale price from the Customer however the delivery of Bike is subject to availability
of Bike at the selected Dealer. In case, there is a waiting period, the Customer will be
informed of the expected date of delivery by the Dealer.
All the original documents will need to be produced at the time of taking delivery of
Bike for verification by the respective Dealer.
The documents required for registration of the Bike have to be submitted as per the
policy, rules and regulations of the transport authority of the Government.
The booking amount paid by the customer during online booking will be adjusted with the current market price i.e. the final sale price of the motorcycle at the time of delivery and raising invoice by Dealer.
The customer shall pay balance amount to Dealer to successfully complete the purchase of the motorcycle.
In case customer requires to finance the vehicle he may contact the Dealer to enquire
about the prevailing finance scheme and opt one that suits him. In that case the balance
amount will be adjusted against the required down-payment or the balance due.
Cancellation and Refund
Booking once made cannot be cancelled online. In case of reasons for cancellation, the
customer must immediately contact HH BAJAJ and formally request for refund. If any online
booking amount and other amount is paid by the Customer to the Dealer towards the price of
the Bike, then the Customer has to claim the said amount from the Dealer and no online
transaction shall be made in this regard. Dealer may charge customer, appropriate
cancellation charges or transaction charges which he may have incurred in this case.
All efforts are made to ensure that the information provided on website is correct and
up to date, we do not provide any guarantee as to its accuracy and/or completeness and do
not accept any liability in this regard. The models and possible vehicle configurations
illustrated may differ from vehicles supplied and are subjected to change in price, design
and configuration from time to time. For precise information please contact nearest Dealer
HH BAJAJ reserves the right to change the price, model, variants, specifications and
features of the Bike as shown on the Website or at the Dealer without any prior notice.
HH BAJAJ reserves the right to change or alter any terms and conditions or the process
itself without prior notice and may withdraw the offer of online booking without prior
HH BAJAJ or Dealer will not be responsible for delay, loss or non- receipt of online
booking information or any other form of submission not contemplated herein.
The online booking is not compulsory, but only optional and voluntary for the interested
customers and Bikes can be booked and purchased by the Customer directly at HH BAJAJ Dealer
HH BAJAJ would not be responsible for delay, loss or non-receipt of communication by the
Customer due to incorrect address or contact details, given in the Online booking form or
any other form of submission not contemplated herein or otherwise. The Customer online
booking will be rejected in case of incomplete forms or non-receipt of booking amount.
HH BAJAJ assumes no liability whatsoever under any circumstances whatsoever for any
direct or indirect loss or damage arising from a Customer booking a Bike through the
online/website of BAJAJ POINT.
Delivery is subject to “force majeure” conditions. The term “force majeure” means any
circumstances which are unusual, unforeseeable and are beyond the control of HH BAJAJ and/or
Dealer concerned, the consequence of which could not have been avoided even if all due bike
had been exercised, including but not limited to acts of god, war or threat of war, riot,
civil strike, hostilities, political unrest, government action, industrial dispute, natural
or other disaster, nuclear incident, terrorist activity, sabotage, blockage, embargo,
weather conditions, transport strike, fire, flood, typhoon, tempest, drought, short supply
of labor, fuel, raw material, or manufactured produce, or otherwise preventing or hindering
the manufacture or delivery of the bike and all similar events beyond the control of HH
Customer hereby expressly consents HH BAJAJ to store/transfer the personal data (i.e.
personally identifiable data) that voluntarily supplied herein and process and use it by HH
BAJAJ as it deems appropriate or shared with its affiliates, Associates, Dealers, Agencies,
auditors, legal advisers, marketing partners, Representatives etc. to contact the Customer
through outbound call by Telephone/Mobile Numbers or send SMS or Email for offers, marketing
and/or promotions, product related information, newsletter, market survey, poll, research,
study, programs, enquiries about offerings, services and other legitimate purposes. HH BAJAJ
may disclose information if required to do so by any law enforcing agency.
All personal data accumulated will be acquired, processed, and used according to the
applicable regulations governing the protection of personal data for the sole purpose of
managing and maintaining HH BAJAJ’s own legitimate business interests.
Although HH BAJAJ takes reasonable measures to safeguard against unauthorized
disclosures of information, it cannot assure that Personal Data that Customer provides will
never be disclosed in a manner that is inconsistent with the Policy.
The Customer shall indemnify and hold harmless HH BAJAJ from any claim or demand, or
actions including reasonable attorneys' fees, made by any third party or penalty imposed due
other Policies by the Customer, or any act or omission of the Customer or violation of any
law, rules or regulations or the rights (including infringement of intellectual property
rights) by the Customer.
The terms and conditions of this online booking shall be governed by the laws as
applicable in Nepal.
By accessing, browsing or otherwise using HH BAJAJ Website for booking Bike, it is
assumed that the Customer has read, understood and accepts and agrees to all the terms and
conditions mentioned above on the Website and also gives unconditional consent for being
contacted for Products/Services of HH BAJAJ over telephone/mobile phone/email/sms.
Non-acceptance of any of these terms and conditions will result in disqualification.
available on its Website) as amended from time to time.